Privacy Policy
Effective Date: July 14, 2026 | Last Updated: July 14, 2026
Valley Roofing & Repair LLC ("Valley Roofing & Repair," "we," "us," or "our"), located at 4010 N 27th Ave, Phoenix, AZ 85017, is committed to protecting your privacy. This Privacy Policy explains what information we collect through our website and lead forms, how we use it, and the choices you have.
1. Information We Collect
When you request a free roof inspection or otherwise contact us through our website, we collect the information you voluntarily provide, including:
- Full name
- Phone number
- Email address
- Property address
- Details about your roof and insurance carrier
We may also automatically collect limited technical information (such as browser type, device type, and pages visited) through cookies and similar technologies, as described in Section 6.
2. How We Use Your Information
We use the information you provide to:
- Schedule and confirm your free roof inspection
- Contact you by phone, email, or SMS text message regarding your inspection request and related follow-up
- Assist with insurance claim coordination where you have requested it
- Respond to your questions and provide customer service
- Improve our website and advertising performance
3. SMS Text Messaging & Consent
By submitting our lead form and checking the SMS consent box, you expressly consent to receive SMS text messages from Valley Roofing & Repair at the phone number you provide. These messages may include inspection scheduling confirmations, appointment reminders, and follow-up regarding your inspection request.
Message frequency varies. Message and data rates may apply.
Opting out is easy: Reply STOP to any text message to unsubscribe at any time. Reply HELP for help, or contact us at 623-250-7663 or info@valleyroofingandrepair.com.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
SMS & Text Message Communications
Valley Roofing & Repair may use the phone number you provide to send you SMS/text messages regarding your roofing inspection request and related services. Message frequency varies. Message and data rates may apply. Your phone number will not be shared with third parties for marketing purposes. You may opt out of SMS communications at any time by replying STOP to any message you receive from us. For help, reply HELP or contact us at zc@valleyroofingandrepair.com.
4. We Do Not Sell or Share Your Information for Marketing
Your phone number and personal information are NOT shared with, sold to, or rented to third parties for their own marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third party for marketing purposes.
We only share your information with service providers who help us operate our business — such as our customer relationship management platform (HighLevel / "GHL") and advertising platforms (such as Meta) for measurement purposes — and only as necessary to provide our services to you. These providers are not permitted to use your information for their own marketing.
We may also disclose information if required by law, court order, or governmental regulation.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Our website is served over an encrypted HTTPS connection. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
Our website may use cookies, pixels (including the Meta Pixel), and similar technologies to understand how visitors use our site and to measure the effectiveness of our advertising. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the site.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.
8. Your Rights & Choices
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below. To stop receiving SMS messages, simply reply STOP to any text message.
9. Children's Privacy
Our services are directed to homeowners and are not intended for children under 18. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
For questions about this Privacy Policy or to make a data request, contact:
Valley Roofing & Repair LLC
4010 N 27th Ave, Phoenix, AZ 85017
Phone: 623-250-7663
Email: info@valleyroofingandrepair.com
Website: www.valleyroofingandrepair.com